Like any other software application, Magento 2 has issues that affect its usability. Some issues may be easy to solve, while others may be challenging unless you are an expert. The good news is that there are solutions to these challenges. The primary reason for troubleshooting is to avoid running your online store on a faulty platform. Let’s say there is an issue with the payment system. Ignoring it means you will be unable to receive payments, affecting your business’s finances.
Your Magento 2 issues should be solved immediately for smooth functionality. Downtimes in online stores can lead to customer loss and even ruin a brand’s reputation, so the earlier you troubleshoot the issues, the better for your business.
In this article, we will analyze various Magento 2 issues and how to troubleshoot them.
7 Commonon Magento 2 Issues and Their Fixes
Some issues are easy to fix, but if you feel stuck, don’t hesitate to seek help from a reputable Magento 2 development service. Experts in this field provide these services, and they can help resolve issues early before they escalate into serious problems—data breaches or losing customers to competitors due to a poor experience with the platform.
That said, here are some of the most common Magento 2 issues and how to troubleshoot them:
1. Speed Issued
Is your website taking too much time to load? This is one of the most common Magento 2 issues. Slow page load times can discourage customers from purchasing from your store.
Solution:
- Enable caching using various Magento caching mechanisms such as Redis and Varnish. Ensure that all these techniques are properly configured.
- Confirm the server configuration of your hosting website to verify that it meets the minimum system requirements of Magento 2. Pay attention to parameters such as execution time and memory limit.
- Optimize your store’s database using various techniques such as query management and indexing.
2. Installing Sample Data
After setting up Magento 2, you may encounter issues installing sample data for testing. Usually, this data is designed to give you an overview of what your store should look like.
Solution:
- Download sample data to your Magento 2 using this command: ‘sudo php bin/magento’ and ‘sampledata: deploy.’
- Install sample data using this command: ‘sudo php bin/magento setup: upgrade’
3. Email Issue
One of the most common email issues on your Magento 2 is customers not receiving confirmation messages after placing orders.
Solution:
- Check and confirm the SMTP configurations on your Magento 2 admin panel and verify their setup.
- Confirm the server email settings to ensure they are configured to allow emails from Magento. Verify that the emails are not blacklisted.
- Test the Magento email feature after verifying all the above changes.
4. Payment Gateway Issues
This Magento 2 issue is characterized by incomplete transactions whenever customers try to make payments.
Solution:
- Test and Verify the API credentials you use for the payment gateway. These can be secret keys or API keys.
- Confirm with the gateway status to determine if the issue is on their end.
- Confirm the mode of the payment system to decide whether or not it is live or in test mode
5. 404 Error for CSS and Scripts
Are you encountering 404 errors on the front end or even the admin panel of your Magento store? The issue is mainly caused by the system failing to load CSS files and other scripts.
Solution:
- Check the Magento base URL configurations to ensure they are set to load dynamic content.
- Confirm the file permissions. Ensure it allows the web server to access static files
- Confirm the server configurations and verify that they are properly configured
6. Admin Panel Access Issue
You may encounter errors when trying to access your store’s admin panel. They manifest in different forms, one of which is inability to log in.
Solution:
- Confirm that the admin URL is correct.
- Clear the Magento cache by running this command: ‘php bin/magento cache: clean.’
- Check the browser cookies and ensure that they are enabled.
7. Magento 2 SEO Issues
You may encounter some difficulties optimizing your Magento 2 store for SEO, even though the latest version of Magento comes with a spectrum of SEO-friendly features.
Solution:
- Implement the HTTP version indexing, which entails pointing your Magento 2 website to HTTPS.
- Avoid implementing a layered navigation system on your website. Verify that any navigation that you choose is compatible with Magento 2.
- Verify that all the SEO-related extensions are properly configured
Conclusion
Many factors come into play when troubleshooting common Magento 2 issues. Having the technical know-how and understanding of Magento 2 makes your work easier. With your skills, patience, and teamwork, no Magento 2 issue will be too big to handle.
However, working with experts will save you significant time when solving Magento 2 issues. Find professionals for the job. They will provide the right solutions and advise on what to do next time you encounter similar issues.
